What is the processing time for orders?
We process all orders within 1-2 business days (Monday to Saturday). quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat
How long does delivery take?
Once your order is processed, it will be delivered within 3-5 business days across the United Kingdom.
Do you offer free shipping?
Yes, we offer free shipping on all orders within the United Kingdom.
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Can I track my order?
Absolutely! Once your order is shipped, you will receive an email with tracking details to follow your package.
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What is your return policy?
We offer a 10-day return window. If you are not satisfied with your purchase, you can initiate a return within 10 days of delivery. Please ensure the item is unused, undamaged, and in its original packaging.
How do I start a return?
To initiate a return, email our customer support team at info@lunetteslondon.online with your order number, item details, and reason for return.
How can I contact customer support?
You can reach us via:
- Phone: +44 7877672491
- Email: info@lunetteslondon.online
- Address: The Smoking Gun Shop, The Vintage Market, 85 Brick Ln, London E1 6QL, United Kingdom